Questions you're probably asking.

Affnaai is trained on your business's specific FAQs, services, and pricing — and it's constrained to those topics. If a customer asks something outside its scope (like complex insurance questions, emergencies, or anything sensitive), it hands the conversation to your team immediately. You can also review every conversation in your dashboard and flag anything that needs adjustment.

Most don't. The AI uses natural language, contractions, and friendly tone — and we tune it to match how your business already speaks. That said, we never lie if a customer directly asks 'are you a robot?' — Affnaai will say it's an AI assistant, but offer to connect them to a human if they prefer.

WhatsApp Business, web chat, SMS (including missed-call text-back), Instagram DM, Facebook Messenger, email, and inbound phone calls (Pro tier). All flow into a single inbox so you don't have to check ten different places.

We integrate with your calendar (Google Calendar, Calendly, Acuity, etc.). The AI checks real-time availability, books slots directly, and sends confirmation messages. It also handles reschedules and cancellations.

Affnaai runs on redundant infrastructure with 99.9% uptime. If something does break, we have automatic fallbacks: web chat shows a contact form, WhatsApp queues messages for retry, and missed-call text-back falls back to a generic 'we'll call you back' message. We monitor every deployment 24/7.

Most businesses go live in 7 days. Day 1 is a 20-minute discovery call. Days 2-5 we train and build. Days 5-6 we integrate your channels. Day 7 you go live. We tune in real-time for the first two weeks.

Email or message us. No questions, no cancellation fee. Your data is exported and deleted within 30 days. We bill month-to-month, so you only pay for what you've used.

Conversations are encrypted in transit and at rest, stored on enterprise-grade cloud infrastructure (US/EU regions available). We never sell customer data or use your conversations to train shared models. You can request deletion at any time.

Yes — Affnaai supports Arabic, Spanish, French, German, Italian, Portuguese, Turkish, Hindi, Bengali, and Mandarin out of the box. Additional languages are available as a $99/mo add-on. The AI auto-detects the customer's language from their first message and responds in kind — so the same WhatsApp number can handle customers in multiple languages without any setup.

A full-time receptionist costs ~$3,000-$4,500/mo and covers ~40 hours per week. Affnaai costs $149-$397/mo for standard plans (Pro is custom-priced), covers 24/7, handles every channel (not just phone), and never has a bad day. It won't replace humans for high-trust conversations — but for routine bookings, FAQ, and after-hours coverage, it's far cheaper and more available.

Yes — the demo page has a real, working AI chat connected to Claude. Ask it anything. It's set up as a receptionist for a fictional cleaning company so you can see the qualifying questions, the booking flow, and the tone in action.

We're onboarding 10 founding clients at a discounted rate ($249/mo + $299 setup, vs the regular $397 + $499) in exchange for case-study participation and a monthly 30-min feedback call. Pricing is locked for 12 months. Check the pricing page to apply.